Developed by QuEST Forum, TL 9000 is a quality management system created based on the ISO 9001 system to meet the supply chain quality requirements of the telecommunications industry across the globe. TL 9000 seeks to achieve global and industry-wide quality excellence through three ways:
- By defining the system requirements central to design, development, product, delivery, deployment and maintenance of telecom products and services, as well as providing a measurement system for companies to track performance and improve results.
- By eliminating the need for multiple quality management standards to reduce the cost of doing business.
- By providing a consistent set of quality benchmarks to drive efficiency and performance globally.
The adoption of the TL 9000 quality management system allows the company to demonstrate their compliance to the high standards required by the ICT industry and validate the quality of products, as well as the relevant services they provide. Through continuous improvement, strategic partnerships and high standards achieved through a solid measurement system, your business is able to create value for your customers and stakeholders.
To achieve the goal, the decision-makers of the company will have many considerations including the strategy and direction the company will take, the best way to build a decision-making process, and measures to identify and minimise varying levels of risks that may bring reputational and financial loss.
Within TÜV SÜD, internationally accredited certification bodies offer services for various management systems. We have extensive experience in auditing and certifying a wide range of internationally recognised management systems. Our experienced team of global experts will guide you through the process, from on-site audits to certification. We will help you identify opportunities and minimise potential risks. By being your partner, your company’s commitment to the TL 9000 standards will gain global recognition.